LUFI Support

Contact LUFI

Questions, feedback, bug reports, product access or partnership enquiries? We’d love to hear from you.

Support email

For technical support, account questions, privacy requests or general help, contact the LUFI Support Team.

Response time

We aim to reply within 2–5 business days. Replies may take slightly longer during periods of high support volume.

Please protect your information

Do not send passwords, authentication codes, complete payment details, or other highly sensitive credentials by email.

Product feedback

Already testing LUFI? Your feedback helps us improve the companion experience as the service evolves.

✓Report bugs or unexpected behaviour

✓Share suggestions and feature ideas

✓Tell us what could be clearer or improved

✓Describe what made LUFI feel helpful or memorable

Help shape the future of LUFI.

Receive LUFI updates and share your experience directly with the team.